Privacy Policy
Last Updated: January 9, 2025
Welcome to Onward Upward Digital Innovations, LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, onwardupwarddigital.com.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Your name, email address, phone number, and any other details you provide when scheduling an appointment or contacting us.
- Scheduling Data: Information you provide via our scheduling tool (powered by Calendly) to book consultations with us.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site and to collect analytics data. For more information, please refer to our Cookie Policy below.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Schedule and manage consultations and meetings using tools like Calendly.
- Respond to your inquiries and deliver customer support.
- Analyze website performance to enhance user experience.
- Send communications relevant to your inquiries or interactions with us.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party vendors (e.g., Calendly, website hosting, analytics) who assist us in operating our website. These providers access your data solely to perform tasks on our behalf.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or valid requests from public authorities (e.g., courts or government agencies).
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: While we do not currently send marketing communications, you may contact us to opt out of any such communications if they are introduced in the future.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and there is always some risk of unauthorized access or breaches. If you believe your data has been compromised, please contact us immediately.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic. These cookies include those provided by third-party services such as Google Analytics. Google Analytics helps us understand website usage, track leads, and improve user experience. It collects information such as your IP address, browser type, and pages visited. Google may use this data as part of its analytics services.
For more information about how Google Analytics collects and processes data, please visit Google's Privacy Policy. You can also manage your cookie preferences through your browser settings.
7. Third-Party Tools (Calendly)
Our website integrates Calendly to facilitate appointment scheduling. When you schedule a consultation with us using Calendly, you may be required to provide personal information such as your name, email address, and phone number. Calendly processes this information on our behalf. For more details, please review Calendly's Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page and are effective immediately upon posting.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please visit our Contact Us page for more information and to reach out to us.