Terms and Conditions

Last Updated: February 10, 2025

These Terms & Conditions ("Terms") govern your use of Onward Upward Digital Innovations, LLC's website and services. By using our website or services, you agree to comply with these terms.

1. Services Provided

Onward Upward Digital Innovations, LLC provides the following services:

  • Website Design & Maintenance – Creating or improving websites for performance, usability, and branding.
  • Social Media Management – Managing content, engagement, and growth strategies.
  • Data Analytics & Reporting – Providing performance insights and dashboards.
  • IT Support & Technology Solutions – Offering IT troubleshooting, repairs, and technology consulting.

2. Appointments & Cancellations

  • Consultations and service requests must be scheduled in advance.
  • Cancellations require 24-hour notice to avoid fees or rescheduling limitations.

3. Client Responsibilities

  • Clients must provide accurate information and timely approvals for projects.
  • Clients are responsible for backing up data before requesting IT repair or troubleshooting.
  • Unauthorized use of our content, materials, or brand assets is prohibited.

4. Payments & Refunds

  • Payments are due according to the agreed terms in service contracts or invoices.
  • Late payments may result in service delays or additional fees.

5. IT Support & Repair Disclaimer

Onward Upward Digital Innovations, LLC provides IT troubleshooting, system repairs, and consulting. Clients acknowledge that:

  • IT repairs and optimizations carry inherent risks, including potential data loss or software conflicts.
  • We are not liable for data loss, system performance issues, or third-party software failures.
  • Clients must back up important files before requesting IT-related services.

6. Intellectual Property

  • Onward Upward Digital Innovations, LLC retains ownership of all designs, content, and materials created for clients until full payment is received.

7. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages from using our services.
  • All services are provided as-is, with no express or implied warranties regarding performance.

8. Confidentiality

  • We maintain strict confidentiality for all client projects and sensitive information.

9. Service Termination

Onward Upward Digital Innovations, LLC reserves the right to terminate or refuse service if:

  • A client fails to meet contractual obligations, including payment terms.
  • A client engages in unethical, abusive, or disruptive behavior.
  • Any actions compromise the company's operations or violate applicable laws.

10. Governing Law

These Terms & Conditions are governed by the laws of Pennsylvania, United States.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: